Effective Date: 01/10/2024

At Betamart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile app, Betamart ("the App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service to you:

a. Personal Information

When you sign up for an account or make a purchase, we may collect personal information such as:

• Name
• Email address
• Shipping address
• Phone number
• Payment information

b. Usage Data

We collect information about how you access and use the App, including:

• Your device's Internet Protocol (IP) address
• Browser type
• Device type (e.g., mobile device, tablet)
• App usage statistics and interaction data
• Other diagnostic data

c. Location Data

With your permission, we may collect and use location information from your device to enhance your shopping experience, including finding nearby stores or estimating delivery times.

2. How We Use Your Information

Betamart uses your data for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and send notifications about your orders
• To personalize your shopping experience and recommend products
• To communicate with you about promotions, offers, and updates
• To improve our App based on your feedback and usage
• To detect, prevent, and address technical issues or fraudulent activities

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers

We may share your data with third-party companies and individuals to facilitate the App's services, such as payment processors, shipping companies, and customer support teams.

b. Legal Obligations

We may disclose your information if required by law or to protect our legal rights and ensure the security of our users.

4. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Data Rights

You have the right to:

• Access and review the information we have collected from you.
• Request corrections to any inaccurate information.
• Request deletion of your personal data (subject to legal and contractual obligations).
• Opt out of receiving marketing emails by following the unsubscribe instructions included in those emails.

6. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy within the App or by sending you an email. Changes are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@betamart.co
• Address: Kimathi Street, Nairobi, Kenya